OUR STORY

From lived experience to Totya

Totya Platform did not begin as an organisation. It began with lived experience — and with the reality of facing sexual violence, silence, and years without support.

Janet Aguti-Salborn, Founder Totya Platform
Janet Aguti-Salborn, Founder - Totya Platform
THE REALITY

For many survivors, the abuse is only the beginning.

In Uganda, sexual abuse often stays hidden — not because it doesn’t happen, but because people don’t talk about it.

For a child, speaking up is especially hard, more so when the person responsible is an adult they’re supposed to trust. Fear plays a big part. So does shame. And too often, the fear of not being believed. Many keep quiet because they’ve seen what happens when others try to speak — they’re dismissed, questioned, or ignored.

So the conversations never happen. The truth stays buried. And what was done to them becomes something they carry alone.

For some, that silence doesn’t just last months — it stretches into years.

THE TURNING POINT

Help changed what silence had carried for years.

For a long time, the weight of what had happened was carried in silence. Help only came later, through anonymous online counselling. For the first time, there was space to speak openly—to be heard without fear—and to start making sense of it all.

That experience made something very clear. Survivors don’t just need someone to listen. They need a safe, private way to reach out in the first place, without fear or shame. That understanding is what shaped Totya’s first response.

A safe space to speak can change everything.

The first response was simple: create a safe way to reach support.

FIRST RESPONSE

The first idea was to meet survivors where they could safely speak.

As healing began, the first instinct was simple—create a way for survivors to reach out and talk without worrying about being exposed.

We started with WhatsApp. It was familiar, easy to access, and allowed people to speak to a counsellor privately, even anonymously. Nothing complicated—just a safe line of communication when it was needed most.

At that point, the focus was clear: make it easier for survivors to ask for help in a way that feels natural, personal, and discreet.

FIRST LIMITATION

The idea worked. But access did not.

Using WhatsApp made it possible for survivors to reach out quickly and safely. It worked—people could finally speak.

But it didn’t take long to see the gap.

Many of those who needed help most simply couldn’t stay connected. Data costs, unstable access—sometimes even having a phone at all—made it hard to rely on something like WhatsApp.

So what seemed like a good solution at first wasn’t reaching everyone. That’s when the focus shifted—from just offering support, to making sure that support could actually reach people where they are.

Access became the real barrier.

The calls revealed a deeper crisis than counselling alone could meet.

WHEN THE CALLS CAME IN

What survivors needed was urgent, practical, and immediate.

Once people started reaching out, another reality quickly came into focus.

Many weren’t just looking for someone to talk to—they were in the middle of a crisis. Some had just been raped and needed to know where to go, what to do, who to turn to right away. Others were mothers calling about their children, unsure of what steps to take after abuse had happened.

Those conversations made it clear: a safe space to talk mattered, but it wasn’t enough. People needed immediate, practical support—and they needed it to be coordinated.

A MODEL TAKES SHAPE

The response grew into a system built around real needs.

Those calls made it clear—access alone wasn’t enough. Survivors weren’t just looking for someone to talk to. They needed a response that could meet them in the middle of a crisis and actually help them move forward.

What started as a simple idea had to grow. It meant stepping in where it mattered—covering medical care so survivors could get treatment without delay, providing ongoing counselling, and working closely with local leaders, police, and prosecutors to make sure cases didn’t just get reported, but followed through.

Thats how Totya Platform was formed as a response shaped directly by the realities survivors were facing.

Totya Platform was built from what survivors actually needed.

FOUNDATION

This work began with a personal experience that shaped everything that followed.

Before Totya Platform became what it is today, it started with a personal journey—one that exposed just how difficult it can be for survivors to find real support, and how many gaps exist along the way.

That experience still shapes how Totya works today.